Thank you for shopping with Jynko Finance! We strive to ensure you are satisfied with your purchase. However, if you are not completely satisfied, we’re here to help.

1. Returns

• You have 30 calendar days to return an item from the date you received it.
• To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.

2. Non-returnable Items

Certain types of items cannot be returned, including:

• Gift cards
• Downloadable software products
• Some health and personal care items

3. Return Process

To initiate a return:

1. Contact our customer service team at [customer service email] or
   +000 000 000
   to request a return authorization.
2. Provide your order number and the reason for the return.
3. Once your return is authorized, you will receive instructions on how to send your item back.

4. Shipping Costs

• You will be responsible for paying your own shipping costs for returning your item.
• Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.

5. Refunds

• Once we receive your returned item, we will inspect it and notify you that we have received your returned item.
• We will immediately notify you of the status of your refund after inspecting the item.
• If your return is approved, we will initiate a refund to your original method of payment. You will receive the credit within a certain amount of days, depending on your card issuer’s policies.

6. Exchanges

• If you need to exchange an item for the same item, please contact us at [customer service email] to initiate the exchange process.